ab99 Terms & Conditions

These terms and conditions ("Terms") apply to all services, gaming features, and promotional offers on the ab99 platform. By visiting the ab99 website, opening an account, or using any service, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the service.

ab99 is an online casino and betting platform. All services provided on this platform are subject to the terms and conditions stated here. Although these Terms are written in Bengali, in the event of any conflict with another version, the Bengali version shall be considered final.

• ab99 reserves the right to modify, suspend, or discontinue any part of the service at any time without notice.
• All information, content, and gaming software displayed on the platform is the property of ab99 or its authorized providers.
• User accounts are personal and non-transferable.
• These Terms shall be considered effective from the date of the most recent revision.

The following eligibility requirements must be met to open an account and use services on ab99:

• The applicant must be at least 21 (twenty-one) years of age. This platform is operated for users aged 21+ only.
• The user must be a legally competent individual and capable of making decisions independently.
• Any person who has voluntarily or by instruction excluded themselves from accessing the ab99 platform may not open an account.
• Each individual may operate only one account.

When creating an account on ab99, the user must provide accurate and complete information. Providing false or misleading information will be considered a serious breach of the Terms.

• Each user may open only one account. If duplicate accounts are found, both accounts will be cancelled and deposited funds may be forfeited.
• It is your responsibility to keep your username and password secure. Do not share your login details with any third party.
• Any unauthorized activity related to your account must be reported to ab99 immediately.
• ab99 uses SSL encryption to keep your information secure.
• Changing your password regularly is recommended to maintain account security.

The following guidelines must be followed when completing financial transactions on ab99:

4.1 Deposits

• The minimum deposit amount is ৳300 (three hundred taka) — for each payment method.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits may only be made from a payment account registered in the user's own name. Deposits via third parties are not accepted.
• Once the deposited amount is added to the ab99 wallet, gaming can begin.

4.2 Withdrawals

• The minimum withdrawal amount is ৳800 (eight hundred taka).
• Standard withdrawals are completed within 10–45 minutes.
• Withdrawals can only be made to the same payment method used at the time of deposit.
• Any active bonus wagering requirements must be met before making a withdrawal.
• The withdrawal process may be delayed if identity verification has not been completed.

ab99 provides various bonuses and promotional offers. By accepting these offers, the following terms and conditions will automatically apply:

5.1 Welcome Bonus

• A 100% bonus is available on the first deposit, up to a maximum of ৳15,000.
• Example: Deposit ৳1,000 and receive ৳1,000 as a bonus — total balance ৳2,000.
• Bonus wagering requirement: bonus amount × 10. Example: for a ৳1,000 bonus, a total of ৳10,000 must be wagered.
• Wagering is calculated based on the bonus amount only — not the combined total of the deposit and bonus.
• The welcome bonus can be claimed only once per user.

5.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly — funds earned from a bonus become withdrawable only after the wagering requirements are met.
• Multiple bonuses cannot be active at the same time, unless a specific offer states otherwise.
• ab99 reserves the right to modify or cancel any promotional offer without prior notice.
• If evidence of bonus abuse is found, ab99 reserves the right to void the bonus and any winnings earned from it.

ab99 is committed to ensuring a fair and transparent gaming environment for all users. The following rules must be observed while playing on the platform:

• All game outcomes are determined by a certified Random Number Generator (RNG). There is no pre-planning or manipulation of results.
• In sports betting, bets will be settled only after the outcome of any ongoing match has been determined.
• If a game remains incomplete due to a technical issue or server error, ab99 may decide to void that bet or restart it.
• Users are responsible for ensuring a stable internet connection during gameplay. ab99 is not liable for any losses caused by a disconnection.
• If there is any uncertainty regarding the rules of a game, support is available via live chat.

The following activities are strictly prohibited on the ab99 platform. Violating these prohibitions may result in account cancellation and forfeiture of funds:

• Any attempt at fraudulent activity, forgery, or money laundering.
• Creating multiple accounts or using another person's account.
• Unauthorized interference with the platform's software, systems, or network.
• Using bots, scripts, or automated software to play games or place bets.
• Abusing the bonus system or colluding with other users to accumulate bonuses.
• Completing transactions using a third party's funds.
• Abusive or harassing behavior toward ab99 representatives or other users.

ab99 bears no responsibility in the following circumstances:

• If a game remains incomplete due to internet disconnection, power outage, or any other technical issue.
• If any error or loss occurs due to third-party software or services.
• Financial loss caused by the user's own negligence or lack of knowledge.
• If services are disrupted due to unforeseen circumstances (force majeure) such as natural disasters, cyberattacks, or government directives.

The ab99 platform operates on an "as is" basis. No guarantee is given for the uninterrupted availability of any specific service.

ab99 treats the protection of users' personal data as a top priority. Full details of how your information is collected, stored, and used can be found in our privacy policy.

• Information provided at registration is used solely for the purpose of operating the service.
• ab99 never sells users' personal information to third parties.
• All financial transactions are secured through SSL encryption.
• Information may be disclosed to authorities if required by law or court order.

For more details, please read our Privacy Policy.

ab99 reserves the right to suspend or permanently close an account under any of the following circumstances:

• Evidence of a breach of the Terms or involvement in prohibited activities.
• Account registration using false or incomplete information.
• Failure to verify age or operating an account on behalf of a minor.
• An account that has been inactive for an extended period (generally 12 months).

Users may also request account closure at any time via live chat or email. Before an account is closed, the opportunity to withdraw any verifiable balance will be provided, except in cases of a breach of the Terms.

ab99 reserves the right to amend these Terms at any time. In the case of significant changes, an effort will be made to notify users in advance via their account or by email.

• Revised Terms will take effect from the date of publication.
• If a user continues to use the platform after a revision, they will be considered to have accepted the new Terms.
• If you do not agree with the new Terms, stop using the service and request account closure.

The most recently effective Terms will always be available on this page. Older versions will no longer apply.

If you have any questions or complaints regarding these Terms, please contact our support team:

• Live Chat: Support is available 24/7 in Bengali and English.
• Email: [email protected]

In the event of any dispute, you are requested to first follow ab99's internal resolution process. ab99's decision shall be considered final unless applicable law provides otherwise.